Shipping Policy

We currently deliver within India to serviceable postal codes. Availability depends on the courier services operating at the delivery address entered during checkout.

Please provide a complete address and reachable phone number. We are not responsible for delays or failed delivery caused by incorrect or incomplete customer details.

Shipping is free when the product subtotal is Rs. 499 or more. A shipping charge of Rs. 39 applies when the product subtotal is below Rs. 499. The final amount, including shipping, is displayed before payment.

Products are prepared and packed before dispatch. Dispatch and delivery times depend on product availability, destination, weekends, public holidays, weather, and courier operations. The latest available shipment information will be shared through the order page, email, or courier tracking link.

Any delivery date shown or communicated is an estimate and is not a guaranteed deadline. We will contact you if an order cannot be fulfilled or experiences an unusual delay.

When tracking is available, we provide the courier name, tracking number, and tracking link. Courier scans can take time to appear after dispatch.

The courier may contact the recipient and may make delivery attempts according to its own operating policy. Additional charges caused by an incorrect address, an unavailable recipient, or a customer-requested re-shipment may be payable by the customer.

If a parcel arrives visibly damaged, has missing items, or contains a product different from your order, contact us as soon as possible with the order number and clear photographs of the parcel, label, and affected product. Keep the packaging until we complete our review.

Email slnhdfoods@gmail.com or call +91 96865 99915 for assistance.